The information below resolves situations where the machine fails to cut the thread. If your machine is cutting the thread but there is a different issue, follow the steps in the appropriate article, for example Troubleshooting Slingshots.
2. Test for needle specific issues. When running AmTrim select 1-16 in your color sequence and record if you see a trend. If you determine that some needle bars never get the problem, but others do, that reduces the number of possible causes.
3. Test for design specific issues. If AmTrim does not have Missed Trims but another design does, a digitizing error is likely.
4. Update your software to the most recent software version. Verify that your Acti-Feed settings are appropriate for your machine and software.
9. Check your Hook Adjustments. For EMT16Plus and EMT16*or for XTS and XT
10. Replace your Cutter. Following the proper steps for Clearing Birds Nest, will extend the life of cutters.
11. Replace your Rotary Hook. Replacing EMT16Plus and EMT16 Hook or Replacing XT and XTS Hook
12. If the situation remains unresolved, you will need additional technical assistance. Here are the available Melco Technical Support options.