Troubleshooting Missed Trims Original Amaya (BigRed)

The information below addresses situations where the machine fails to cut the thread. If your machine is cutting the thread but there is a different issue, follow the steps in the appropriate article.

  1. Run an AmTrim test.


  1. Test for needle specific issues. When running AmTrim select 1-16 in your color sequence and record if you see a trend. If you determine that some needle bars never get the problem but others do, that reduces the number of possible causes.


  1. Test for design specific issues. If AmTrim does not have missed trims but another design does, there is a digitizing error.


  1. Check the Trimmer typein the Operating Software. Tools > Maintenance > Information > Trimmer Type should be set to the model of machine.

Original Amaya (Big Red) = n/a

XT = 0

XTS = 2

EMT / EMT16Plus (S95 ) = 3


  1. Set the Movable Knife Home Position.


  1. Set the Adjustable Fixed Knife Adjustment.


  1. Trimmer Function Test


  1. Update your software to the most recent software version.


  1. Check your Acti-Feed.


  1. Check your Presser-Foot.


  1. Check your Bobbin.


  1. Troubleshoot the Needle.


  1. Check your Hook Adjustments.


  1. Replace your Cutter.

Moveable Knife PN: 10186

Adjustable Knife PN: 10187-01


  1. Replace your Rotary Hook. Replacing XT and XTS Hook
  2. If the situation remains unresolved, you will need additional technical assistance. Here are the available Melco Technical Support
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