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Blank White Operating Software Screen

If you are seeing a Blank White Operating Software screen, follow the steps below.

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For Melco OS: 

  1. Verify if the design is failing to load by turning on Design Origin.
  2. Refresh the Registry.
  3. Uninstall and Reinstall the Operating Software. 
  4. If the situation remains unresolved, you will need additional technical assistance. Here are the available Melco Technical Support options.

For Amaya OS v10:

  1. Verify the version of Operating Software supports all machines models that are connected.
  2. If the situation remains unresolved, you will need additional technical assistance. Here are the available Melco Technical Support options.

For Amaya OS v7:

  1. Select the correct adapter. If this works, you might get The Version Of The CSA/RSA Do Not Match.
  2. Upgrade to Amaya OS v10 or see Resources For Discontinued Melco Legacy Products.

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