Z Axis Errors

  • Check Bobbin Tension.
  • Check the stitches to see if they are too tight and not puckering the material. If there isn't enough thread being fed, it can cause Z errors.
  • If the error only happens with caps, make sure that they are properly hooped.
  • Clean the hook. (WD40 works well)
  • Oil the hook, knife and needle bars.  For more information on how to oil the needle bars click on: Help, and within the Index type in "Maintenance timers".  Part of the 4,000,000 stitch maintenance is oiling the needle bars.


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