If your Operating Software freezes when sending a design from DesignShop, follow the steps below. If it freezes any other time, follow the steps for Troubleshooting Operating Software Freezing.
- Load 1day.ofm to determine whether the the issue is design specific. (This might require Refresh mc/jobs/machines)
- Check for Windows Updates.
- If the situation remains unresolved, you will need additional technical assistance. Here are the available Melco Technical Support options.