There are a number of user communities that share a wide variety of information, including advice on projects, machine and software questions, resources for materials and supplies, and success stories!
For the Love of Melco Embroidery Machines! (Facebook)
Melco AMAYA XT / XTS / EMT 16 / EMT16plus (Facebook)
Melco Embroidery Machines for Business (Facebook)
Melco World (Melco's Online User Forum)
AMAYA Users (Independent AMAYA User Community)
YouTube Video Playlists (Melco's video instruction on maintenance, common and specialty embroidery techniques and digitizing, including complete DesignShop v10 instructions)