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Needle plate is not installed correctly. Please remove the needle plate, ensure the knife is in the far back position and reinstall.

This article refers to the Melco Simplified User Interface (UI).

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If you can cancel the error, switch to the Advanced OS and go to Tools Settings... Timers Step for 2milion maintenance. Check for a "Needle plate is not installed correctly. Remove the needle plate before proceeding" error, which might occur after step 17.

 

2milStep.png

 

If your Melco Operating Software is locked in a loop with the above error message and prevents you from closing the message window, follow the steps below.

  1. Turn the machine off.
  2. In Windows Task Manager, choose the Melco OS and select "End Task" 
  3. Open the Melco Operating Software.
  4. Switch to the Advanced OS.
  5. Click Tools > Check for Updates.  Install any newer software version if detected.
  6. Home the knife or remove the knife.
  7. Go to Tools >Settings... Timers Step for 2milion maintenance. Check for a "Needle plate is not installed correctly Remove the needle plate before proceeding" error, this might occur after step 17.
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