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Error Message: "Loading Design to Machine Failed. Invalid design file or file too large to load"

If you encounter the message : "Loading Design to machine failed. Invalid design file or file too large to load", your current stitch count must be reset in the Advanced OS.

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  • Switch to the Advanced OS by clicking on the Settings button > Advanced Settings > Melco OS Restart button.

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  • Press the Reset Design   mceclip4.png  and Center Hoop  mceclip5.png This should reset the stitch count, x position and y position to 0.

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  • You can switch back to the Simple User Interface by going to Tools > Restart in Melco UI

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  • Try Loading your design again.  It should now load successfully.
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