If you encounter this error when logging in to MelcoCloud for DesignShop 12, it indicates that access to MelcoCloud has been blocked by a 3rd party internet filter, firewall or router.
Similar errors due to 3rd party internet filters may include:
Activation failed, error logging in with token
Product Activation Failed, signature mismatch
To resolve this situation, disable the filter or contact that 3rd party company and request that they allow access to:
melcocloud.com and *.melcocloud.com
One internet filter reported to cause this situation is: TECHLOQ