If the DesignShop 12 Activation Screen isn't loading properly with one of the following (or similar) appearing:
1. Use Tools - Check for Updates to make sure you are running the current release of DesignShop 12.
2. If DesignShop 12 is up to date:
3. Close DesignShop 12
4. Delete the following folder:
C:\Users\[username]\AppData\Roaming\DesignShop.exe
for example: C:\Users\rsmith\AppData\Roaming\DesignShop.exe
("designshop.exe" is the name of the Folder....not a file)
5. Launch DesignShop 12 and the Activation window should appear properly.