Resetting a Sub-User Password in Melco Cloud (DesignShop 12)

1)   Log in with the Master Account (Customer's Main Email Address) at:


2)  Click Administration>Users



3)  Click the First Name of the Sub-User that needs a password reset:



4)   Click on Login and Reset Password:

5)  Copy the temporary password that appears on the screen:

5)  That Sub-User will need to Sign In on using that username and password.


6)  They will then be prompted to Set a new password.


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