1) Log in with the Master Account (Customer's Main Email Address) at: www.melcocloud.com
2) Click Administration>Users
3) In the upper right corner of the screen, click +User
4) Enter the First and Last Name of the User and their email address. If you do not want to use an email address, and prefer to create a unique username, change the Login with e-mail switch from green to grey:
5) Click Create & Set Permissions
6) Click Set Permissions
7) Copy the Temporary Password that is shown on the screen. This password will be needed for that new user to log in to Melco Cloud at www.melcocloud.com for the first time and then set their own personal password.
8) That new user will establish their own personal password by logging in to www.melcocloud.com
Note that launching and logging in to DesignShop 12 does not prompt to set a password, it must be done at www.melcocloud.com