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MelcoRip Losing the Pages to Print (Production Run) Option

Restoring Production Run in MelcoRIP

Symptom:  

You’ve lost the ability to do a Production Run (There are no jobs in the “Pages to Print” tab); however, you were able to run multiple jobs (production run) before.

Resolution:

Close MelcoRIP

Go to Devices/Printers or Faxes/Printers , right click on the MelcoRIP Output Queue 1 and click on Printer Properties/Advance Settings Tab and make sure the boxes below are checked:

kb_rip_060817.jpg

Note: Do the same for MelcoRIP Output Queue 2.

Right Click on MelcoRIP Output Queue 1 and click on “See What’s Printing” delete all jobs in the queue. Repeat this step for MelcoRIP Output Queue 2.

Go to the C:\ drive, open the MelcoRIP folder and delete the following files:

      OUTPUTQUEUE.DAT

      PAGEQUEUE.DAT

      INTQUEUE.DAT

Restart RIP

 

 

 

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