If you see this error while using DesignShop v9, the preview wasn't able to open, follow the steps below.
- Open File Explorer and go to C: > Program Files (x86) > Melco > DesignShopv9 > and move alphabets.pdf to the desktop. Try to open alphabets.pdf from the desktop.
- If the situation remains unresolved, you will need additional technical assistance. Here are the available Melco Technical Support options.